Cancelling takes your site and unique web address down today and permanently deletes your account: your profile, your business ads and directory listings, the company inquiries sent to you, your saved business information, your uploaded pictures, your messages to us, your sign-up and email verification records, and your login. We keep only the payment records we must keep. Within 30 days of payment, the activation fee you paid is refunded (if you paid no activation fee, your first monthly payment is refunded instead). After 30 days, only the unused part of the current monthly fee is refunded. The activation fee is not returned after 30 days. If you joined with a free-trial code, cancelling during the trial costs nothing, and the 30 days are counted from your first monthly payment (the one charged after the trial), which is refunded in full if you cancel within 30 days after it.